Privacy Policy

Privacy Policy of Sisi Living

Last updated on 27-08-2024

Sisi Living respects the privacy of its customers and visitors to the website. This privacy policy describes how we collect, use, protect and share personal information.

1. Information Collected
1.1. Personal Identification Information: When placing an order, we may ask for personal identification information, such as name, address, email address, and telephone number.
1.2. Payment Information: When completing a purchase, payment information may be collected, such as credit card information or other payment information. This information is processed and stored securely by our payment processors.
1.3. Automatically Collected Information: Our website may automatically collect certain information, such as IP addresses, browser information, and page visits. This information is used for analysis and improvement of our services.

2. Use of Information
2.1. Order Processing: Information collected is used to process orders, process payments, and provide customer support.
2.2. Communications: We may contact customers regarding their orders, offers, and updates about our products and services.
2.3. Improvement of Services: Collected data helps us to improve our website, products and services and tailor them to the needs of our customers.

3. Protection of Information
3.1. Sisi Living takes reasonable measures to protect personal information from loss, misuse or unauthorized access.
3.2. We use security measures to protect personal information during transmission and storage.

4. Sharing Information
4.1. We do not share personal information with third parties except as necessary to process payments, ship orders, or when required by law.

5. Cookie Policy
5.1. Our website uses cookies to improve the user experience. Customers can choose to disable cookies in their browser settings, but this may affect the functionality of the website.

6. Access and Control over Information
6.1. Customers have the right to access, correct or have their personal information deleted if necessary.

7. Changes to the Privacy Policy
7.1. This privacy policy may be changed from time to time. Any changes will be published on this page.

8. Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to the email address you already know. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

9. Right of inspection

You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.

10. Right of rectification

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.

11. Right to restriction of processing

You always have the right to limit the data that we process that relates to your person or that can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you cancel the restriction.

12. Right to portability

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can no longer be guaranteed.

13. Right to object and other rights

In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Sisi Living. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

By using our website and our services, you agree to this privacy policy.

14. Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide services, and we have given WebwinkelKeur permission to do so. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

We believe it is important that reviews provide the best possible picture of our products and services. Our reviews are therefore managed, impartially, by WebwinkelKeur.

WebwinkelKeur has taken measures to guarantee the authenticity of reviews. You can read about these measures here.

Our customers are not rewarded for writing reviews. No discounts or other gifts are given.


For further questions or clarifications, please feel free to contact us.